Theoretical aspects of formation and development of service infrastructure
https://doi.org/10.18384/2949-5024-2024-4-37-51
Abstract
Aim. The study of the foundations of the formation and development of the concept of the socioeconomic phenomenon – the service infrastructure and the definition of its role in the conditions of modern realities of the innovative development of the digital economy.
Methodology. The conducted research was based on content analysis, graphical modeling, application of methods of analysis, synthesis, logical generalization, description, comparison and other methods.
Results. The concepts of “infrastructure”, “service” and “service” have been expanded. The role of the service infrastructure is specified, taking into account the realities of the innovative development of the digital economy. The author’s definition of the service infrastructure phenomenon is proposed.
Research implications lie in clarifying the terminological apparatus, which makes it possible to specify the area of further research. The introduction of the definition of “service infrastructure” into scientific circulation allows us to more fully reveal the concepts of interaction between customers and service providers in the digital economy.
About the Author
V. G. Zharov
A. N. Kosygin Russian State University
Russian Federation
Russian Federation
Vasily G. Zharov – Сand. Sci. (Engineering), Assoc. Prof., Technology of Artistic Processing of Materials Department, Institute of Mechatronics and Robotics
ul. Malaya Kaluzhskaya 1, Moscow 119071
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